Terms and Conditions

Print PDF
Confirmation/deposit

A deposit of $500 is required for functions that have a minimum charge less than $4000.00. A deposit of $1000.00 is required for functions that have a minimum charge of $4000 or more. Exclusive venue hire functions require a 25% deposit of the minimum charge. Deposits are payable at time of booking confirmation with the minimum charge balance payable prior to the event. Any outstanding amounts are due at the completion of the event. Major credit cards (visa/master card) or charge cards (amex) or cash is accepted. Please note that all credit card transactions attract a 2% surcharge. Personal/company cheques (must allow 5 days for cleared funds) are acceptable. All personal or bank cheques are to be made out to The Metropolitan Hotel. EFT transfers are to be made to the details found on the booking confirmation form. Please forward all remittance to the Functions Co-ordinator.

Responsibility
  1. The patron assumes responsibility for all damage caused by them or any of their guests, invitees or other people attending the function, whether in the function rooms or in another part of the restaurant.
  2. General and normal cleaning is included in the cost of the room hire charge, but additional charges may be payable if the function has created cleaning needs above and beyond normal cleaning.
  3. The Hotel will take all necessary care but will not accept responsibility for damage or loss of any client’s property in the function room/s before, during or after a function.
  4. The patron is responsible to conduct the function in an orderly manner and in full compliance with the Rules and House Policy of the Hotel management and all applicable laws. We reserve the right to intervene if a function’s activities are considered illegal, noisy or offensive.
  5. The restaurant reserves the right to refuse the service of alcohol to any guests it considers to be under age or intoxicated or behaving in an offensive manner.
Variation to terms/conditions:

Any variations to the above terms and conditions of the contract must be by mutual agreement in writing.

Please read the above terms carefully, download the form below and return it signed along with the completed booking form to The Metropolitan Hotel either by

Download the form here